SOFT SKILLS THAT
DRIVE RESULTS

“In 1992, ‘technical mastery’ was identified as the most important competency in a survey of business, government, education, and non-profit leaders. Twenty years later, when the survey was administered again in 2012, technical mastery was no longer among the five most important competencies, having been displaced by these soft skills: self-motivation/discipline, effective communication, learning ability, self-awareness, and adaptability/versatility. When asked to identify the competencies that will be most important ‘ten years from now,’ the leaders again identified soft skills: adaptability/versatility, effective communication, learning agility, multicultural awareness, self-motivation/discipline, and collaboration.”

– Randall Kiser | Excerpt from “Soft Skills for the Effective Lawyer” book

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